Custom Designed Cookies FAQ
What is our Sugar Rush cookie?
Our customers and friends have said it's like a little piece of heaven! This sugar cookie is unlike any other. Its crunchy-on-the-outside, yet soft-on-the-inside and will melt in your mouth! We use a high quality vanilla cake frosting to hand decorate our soft butter cookies into any design imaginable. The frosting can be adapted to any color and any flavor based on the occasion.
What kind of custom can you create?
Tell us what you are envisioning, send us pictures, describe what you saw or what your friend said she saw, and we will make it happen. Pretty much anything is doable with the right amount of time.
How much do they cost?
Pricing depends on the size of the cookie and the intricacy of design. We also provide a free-of-charge consultations, by appointment, in our Redondo Beach kitchen. (Don't worry, we will have some cookies for you to sample!) Payment of your custom order must be arranged in advance.
Is there a minimum order?
There is a 12 piece minimum on all custom orders.
What about packaging?
The per unit price we quote you can include the cost of packaging of the designed cookie. For this small additional charge it can include a clear cellophane bag to individually wrap the cookie, color coordinated ribbon of your choice to compliment the designed cookie, and a hand tied note tag attached to each package, with the verbiage of your choice.
How long do the cookies stay fresh?
We encourage you to enjoy our Sugar Rush cookies within 21 days of purchase, but we promise you'll devour them long before then! The cookies will not 'go bad', nor will the design deteriorate. They might start to get a little crunchier after the recommended time, but that's what dunking them into milk is for! We advise that you do not freeze them, because the moisture can change the frosted design. Storing the cookies in a cool, dry, out-of-the-way place is advisable.
How do you ship the cookies?
We offer local delivery in the Southern California area. We rather hand deliver the cookies to you so we can see your reaction upon seeing the creation for the first time. (We might ask you to hold up the cookie for a photo!)
We also can ship these cookies to anywhere in North America depending on the intricacy of the design. Shipping will be cost a little more than normal shipping but it's definitely worth it.
We also offer "will call" to pick up your order by appointment at our Redondo Beach kitchen.